K-BEAT Privacy Policy
Last updated: May 30, 2026
KBEAT ENTERTAINMENT CO., LTD. (hereinafter "Company") values the personal information of its users and makes every effort to comply with applicable laws and protect user privacy. This Privacy Policy sets out the matters relating to the processing of personal information collected through the Company's website, mobile applications, and other online platforms (hereinafter "Service").
The Company makes this Privacy Policy publicly available within the Service so that users can review it at any time.
Article 1 (Personal Information Collected)
The Company may collect the following personal information to provide the Service.
① Upon membership registration and use of the Service:
a. Name or nickname
b. Email address
c. Country and region information
d. Phone number
e. Date of birth
f. Language preference settings
② Upon purchase of products and use of the Service:
a. Purchaser's name
b. Email address
c. Phone number
d. Delivery address
e. Payment-related information
f. Messenger account information
g. Social media account information
h. Other information necessary for event operations or service provision
③ Upon participation in events and identity verification:
a. Passport
b. National ID card
c. Driver's license
d. Alien registration card
e. Other government-issued identification documents
f. Photos or video materials for identity verification
④ Information automatically generated or collected during use of the Service:
a. IP address
b. Browser information
c. Device information
d. Operating system information
e. Access date and time
f. Service usage history
g. Cookies
h. Log data
i. Records of fraudulent or abnormal use
The Company may collect personal information through the following methods:
① When users directly enter information during the process of using the Service, registering as a member, purchasing products, applying for events, or making customer inquiries
② Collection through email, customer service, messenger, phone, surveys, event application forms, etc.
③ Collection through affiliated or outsourced services such as payment processing, delivery, identity verification, and customer support
④ Collection through automatic collection devices during use of the Service
Article 2 (Definitions)
"Messenger account information" refers to account or identification information for WhatsApp, KakaoTalk, LINE, Telegram, WeChat, Discord, Facebook Messenger, and other similar communication services.
"Social media account information" refers to account or identification information for Instagram, X (Twitter), Facebook, TikTok, YouTube, and other social network services.
"Event" refers to performances, fan meetings, fan signing events, video calls, live streaming, promotions, online events, and other programs operated by the Company.
Article 3 (Purposes of Collection and Use of Personal Information)
The Company collects and uses personal information for the following purposes.
① Member management:
a. Member identification and identity verification
b. Provision of member services
c. Handling customer inquiries
d. Managing service usage history
e. Delivery of various notices
② Service provision:
a. Operations of performances, fan meetings, fan signing events, and other events
b. Operations of video calls and online programs
c. Issuance of tickets and participation rights
d. Membership operations
e. Product delivery
f. Provision of digital content
g. Event participation guidance
h. Winner confirmation and identity verification
③ Payment and settlement:
a. Payment processing
b. Refund processing
c. Transaction record management
d. Prevention of fraudulent payments and misuse
e. Handling of related disputes
④ Service improvement and marketing:
a. Usage statistics analysis
b. Service quality improvement
c. Development of new services
d. Event and promotion announcements
e. Marketing and advertising
Receipt of marketing and promotional information is conducted only with separate consent from the user.
⑤ Fulfillment of legal obligations:
a. Compliance with applicable laws and regulations
b. Dispute resolution
c. Protection of rights
d. Response to lawful requests from investigative or supervisory authorities
e. Prevention of fraudulent use
Article 4 (Retention and Use Period of Personal Information)
The Company deletes personal information without delay once the purpose of collection and use has been achieved.
However, the Company may retain personal information for a certain period in accordance with applicable laws in the following cases:
① Records related to contracts or withdrawal of subscription: 5 years
② Records related to payment and supply of goods: 5 years
③ Records related to consumer complaints or dispute resolution: 3 years
④ Records related to labeling and advertising: 6 months
⑤ Service access records: 3 months or the period prescribed by applicable laws
In cases involving a history of fraudulent use, fraudulent payments, violations of the Terms of Service, or disputes, the Company may retain relevant records for a necessary period to prevent recurrence and respond to disputes.
Identification documents or identity verification materials submitted for event participation will be deleted within a reasonable period after the verification purpose has been achieved. However, they may be retained for the necessary period if required for related disputes, legal obligations, or prevention of fraudulent use.
Article 5 (Provision of Personal Information to Third Parties)
In principle, the Company does not provide users' personal information to external parties.
However, exceptions are made in the following cases:
① When the user has given prior consent
② When required by law
③ When necessary for service provision, including payment processing, delivery, event operations, identity verification, or customer support
④ When urgently necessary to protect the life, body, or property of the user
⑤ When there is a lawful request from an investigative authority, supervisory authority, or court
Article 6 (Outsourcing of Personal Information Processing)
The Company may outsource certain tasks to external companies to ensure smooth service provision.
Examples of outsourced tasks include:
① Payment services
② Product delivery
③ Email and text message delivery
④ Customer support
⑤ Server and cloud operations
⑥ Data storage
⑦ Event operations
⑧ Video call and communication platform operations
⑨ Analysis and statistics services
⑩ Identity verification services
The Company manages and supervises outsourced companies to ensure that personal information is processed securely.
If there are changes to the outsourced company or the content of the outsourced tasks, the Company may notify users through this Privacy Policy or notices within the Service.
Article 7 (International Transfer of Personal Information)
The Company may store or process users' personal information in countries outside the Republic of Korea for global service operations.
Personal information may be processed through the following service providers:
① Cloud service providers
② Payment service providers
③ Email delivery service providers
④ Customer support service providers
⑤ Video call and communication platform providers
⑥ Data analytics service providers
⑦ Messenger and social media service providers
The Company implements appropriate safeguards in accordance with applicable laws when international transfers of personal information are required.
The overseas service providers actually used, countries of transfer, items transferred, purposes of transfer, and retention periods may be separately notified or reflected in this Privacy Policy depending on the operational circumstances of the Service.
Article 8 (Rights of Users and Legal Representatives)
Users may exercise the following rights at any time:
① Request to access personal information
② Request to correct personal information
③ Request to delete personal information
④ Request to suspend processing of personal information
⑤ Request to withdraw consent
Legal representatives of users under the age of 18 may request access, correction, deletion, suspension of processing, or withdrawal of consent regarding the personal information of such users.
Upon receiving a request from a user or legal representative, the Company will take necessary action without delay within the scope permitted by applicable laws.
The Company may verify that the person requesting the exercise of rights is the user themselves or a duly authorized representative.
Requests for deletion or suspension of processing may be restricted if other laws require the retention of personal information.
Article 9 (Destruction of Personal Information)
The Company destroys personal information without delay when it becomes unnecessary, such as when the retention period has expired or the processing purpose has been achieved.
If personal information must continue to be retained in accordance with law, it may be separated into a separate database or stored in a different location.
Personal information is destroyed by the following methods:
① Personal information in electronic file format: Deleted in a manner that prevents recovery or restoration
② Personal information in paper document format: Shredded or incinerated
Article 10 (Use of Cookies)
The Company may use cookies to provide personalized services to users and enhance the convenience of using the Service.
A cookie is a small piece of information sent by the server used to operate the Service to the user's browser and stored on the user's device.
The purposes for which the Company uses cookies are as follows:
① Maintaining login status and identifying users
② Saving users' service environment settings and preferences
③ Analyzing service usage statistics and improving the Service
④ Providing personalized content and information
⑤ Detecting fraudulent use and enhancing security
Users may refuse to store or delete cookies through their browser settings. However, if cookies are refused, some features of the Service may not function properly.
Cookie settings can be found in the settings menu of the user's browser.
Article 11 (Personal Information Protection Measures)
The Company implements reasonable technical and administrative safeguards to prevent the loss, theft, leakage, forgery, alteration, or damage of personal information.
The protection measures the Company may implement include:
① Restricting and managing access rights to personal information
② Minimizing the number of personnel handling personal information
③ Operating internal management procedures related to personal information protection
④ Encryption of personal information or equivalent protective measures
⑤ Security measures to prevent hacking, malware, and external intrusions
⑥ Training and management of personnel handling personal information
⑦ Retaining and reviewing access records for personal information processing systems
However, complete security cannot be guaranteed due to the nature of the internet environment.
Article 12 (Responsibility for External Links)
The Service may contain links to websites, payment pages, video call platforms, social media, or other external services operated by third parties.
The Company does not have control over the personal information processing practices, content, policies, or operations of external services, and does not bear responsibility for them.
Users should review the privacy policy and terms of service of any external service before using it.
Article 13 (Remedies for Infringement of Rights)
Users may contact the following organizations for consultation or relief regarding infringement of personal information:
① Personal Information Infringement Report Center
② Personal Information Dispute Mediation Committee
③ Cyber Investigation Division of the Supreme Prosecutors' Office
④ Cyber Investigation Division of the National Police Agency
Users residing outside the Republic of Korea may contact the personal information protection authority or relevant supervisory authority in their country of residence.
Article 14 (Personal Information Protection Officer)
The Company designates a Personal Information Protection Officer to oversee matters relating to the processing of personal information and to handle inquiries and complaints related to personal information.
Company: KBEAT ENTERTAINMENT CO., LTD.
Personal Information Protection Officer: Park Junwon
Title: Personal Information Protection Officer
Email: kbeat.ent@gmail.com
Phone: 070-8018-9193
Address: 2F, 47, Gangnam-daero 112-gil, Gangnam-gu, Seoul, Republic of Korea
Inquiries related to personal information may be submitted through the above contact information, and the Company will respond and take action within a reasonable period.
Article 15 (Amendment of Privacy Policy)
The Company may amend this Privacy Policy in accordance with changes in applicable laws, the Service, or operational policies.
If the content of this Privacy Policy changes, the Company will notify users of the changes through notices within the Service or other appropriate means.
If there are changes that significantly affect users' rights, such as changes to the collection and use of personal information, provision to third parties, or international transfers, the Company will provide advance notice within a reasonable period.
Addendum
This Policy shall apply from May 30, 2026.